The intercom system also referred to as PBX (Private branch exchange) is typically installed by the builder and / or later fixed or installed by the community. There are certain aspects of the system that a community should be aware of before installing. However, before we dive into the details, let’s talk about the different intercom system, a gated community or builder typically considers. In most cases, PBX Toronto or intercom system Toronto, IP PBX is deployed for the intercom.
Understanding PBX and IP PBX?
Private Branch Exchange (PBX) is an internal telephone network that is generally used within a private community, like within a business organization or within a gated community. In the context of a gated community, residents use the facility to interact with fellow residents, facility offices, security guards etc and they can make unlimited free calls within the community.
IP PBX system is an advanced version of PBX system. The most significant feature added to this version is the addition of VoIP (Voice over Internet Protocol). With this, in addition to free internal calls, the community can also route external calls over the internet, which is cheaper than a regular call.
Things to consider before deploying an Intercom System Toronto or PBX Toronto.
1. The cost of installing a regular PBX system or intercoom system.
2. If a problem that occurs with the PBX toronto or intercom system toronto, the community will be left mediating between the phone service company and the PBX vendor. The community will be left trying to meet ends in order to get the system working again.
3. Any given PBX can support only a set number of phones. Hence removing or adding phones from the existing system will be a huge problem. Also, if the community is expanding by a large number, they might have to add another PBX system or intercom system, which again is a substantial additional cost.
4. Requires one time Fixed Cost and AMC ( Annual maintenance cost). As time goes by, the AMC cost would keep increasing and after a certain period, would require complete replacement.
5. There would be no particular way to figure out if the line connected to the resident’s phone line is dead or is not responding.
6. ‘Moral Hazard Issue’, a situation where the resident may not take care of the device since it is not his/hers, might be a point of concern. This would increase the AMC cost to the management committee.
The features available for an intercom system Toronto or PBX Toronto really depend on what system you are looking at and what you are trying to accomplish. Wired systems have different capabilities than wireless systems.
If any queries regarding PBX Toronto or Intercom System Toronto, contact us.